As part of People First’s ongoing commitment to seek the views of our Tenants, we have asked a professional and independent customer research consultancy, TLF Research, to carry out a survey for us.

They will be calling Tenants over the next 6 weeks in June and July to ask for your feedback.

The purpose of the survey is to find out about our Tenant’s satisfaction with the services we provide and to identify areas for service improvements.

PFHA will provide details to all tenants about the outcome of the survey later in the year and let you know the actions we will be taking in response to your feedback.


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