People First Housing Association


community-based, tenant-led

 * PEOPLE FIRST ARE RECRUITING *

We are looking for 2 x Housing Officers to work in our housing team in Manchester. If you are interested or know anyone who may be, please download the job pack and application forms by clicking HERE. 

If you have any questions about these roles please email admin@pfha.co.uk



NEWS: Support for Ukraine

Manchester has a long history of supporting those in need and welcoming people from troubled nations into our communities. Please see this guidance from Manchester City Council on what we are doing and how you can help:

Manchester's Support for Ukraine

NEWS: Manchester City Council Support Fund

Two weeks before Christmas, Manchester City Council sent cheques of £70 or £100 to households that receive Council Tax Support towards their council tax bill.  This payment is part of a government funded Household Support Fund scheme for households who are on a low income. The scheme covers working-age and older people. The money is to help with household bills. 

If you are aware of people who receive Council Tax Support and who may have either not opened their letter or cashed the cheque, please encourage them to act quickly to take action. People have until 14th January 2022 to cash their cheque.

We will be checking with our most vulnerable tenants and would also encourage people to check with elderly relatives to make sure that they access this money. 


We are here if you need us!

Our offices remain closed to the public at the present time due to the pandemic. We can be contacted on 0161 235 6900 from 9am to 5pm between Monday and Friday switching to our emergency service at other times. Members of the Housing Team can be contacted directly by telephone or email:

Adrene Lewis: 07812 982 559 and adrenee@pfha.co.uk 

Des Macdonald: 07989 585 781 and desm@pfha.co.uk

If you would like staff at People First to be in regular contact with you to discuss any concerns about your housing or the support that you require, please let us know, so that we can tell you about the services that will be available to help you.

Our day-to-day repairs service has continued to respond to emergency and urgent repairs. Gas servicing inspections have also been maintained. 

Please call us if you have any repair issues that you wish to discuss.


Out of Hours Emergency Repair Service

We are aware of an issue with our automated response phoneline so if you are experiencing a problem after 5pm or at weekends please contact our Out of Hours Emergency Repair Service directly on 01244 573 309

 

Just as a reminder - before our housing staff or contractors visit you at home we ask you to let us know if you are displaying any Covid-19 symptoms, or have been abroad, or you are self-isolating having been in contact with someone with the Covid-19.

Please open doors and windows for at least 10 minutes before we visit to make sure your home is well ventilated. Also can you ensure no one from another household is visiting you at the same time, or other household members are in the same room. 

During the visit we ask you to please keep doors and windows open during our visit, maintain at least 2 metres social distancing and wear a face mask which covers your nose and mouth if we are entering your home.

Before the visit we will use hand sanitiser before (and after) each visit. We will also check with you prior to the visit, that you are happy for it to go ahead.

We will also wear a face mask covering the nose and mouth during the visit and will also wear a face shield visor while maintaining 2 metres social distancing.


Best wishes to you and your families, stay safe and well.

Andrew Barker - Head of Housing Services

07971 964 888 and andrewb@pfha.co.uk


People First is in business to improve the lives of as many people as possible.

We operate an established and well-respected Community Support Service operating across Manchester, working with vulnerable people who have a range of needs.

The association also owns and manages in the region of 300 properties of various sizes in Hulme and its tenants are encouraged to get actively involved in making decisions about the future of People First and their homes by becoming Board members or helping with policy reviews.

How We Can Help

Support & Advice Services

 Make a referral, for yourself or someone else, find out if you are eligible for support and learn more about our services.

Tenants & Property Advice

For our tenants to report repairs or if you are looking to gain a property or need advice on Manchester Move.

Benefits Help & Advice

We can assist you to apply for any welfare benefits you may be entitled to by providing specialist help and advice. 

Service Standards

View our clear framework so that you will know what you can expect from us and also what we expect of you.

News & Updates

For up to date news, announcements and advice on all matters concerning Manchester residents please visit our news blog by clicking below:

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