Get in touch

If you have any questions, suggestions or issues we would love to hear from you.  You can contact us in a variety of ways as detailed below:

Address:    Windrush Millennium Centre, Room 2:3, 70 Alexandra Road, Moss Side M16 7WD

Phone:       0161 235 6900

Email:         admin@pfha.co.uk

Website:     www.pfha.co.uk

Want to make a complaint?

Complaints Policy July 2024

Click the button below to view our Complaints policy.


Complaints leaflet

Click the button below to view our Complaints leaflet.


Annual complaint and service improvement report

Click the button below to view our annual complaint and service improvement report.

Annual complaint and service improvement action plan

Click the button below to view our annual complaint and service improvement action plan.

Self assessment against the Housing Ombudsman's Complaint Handling Code

Click the button below to view the Self assessment against the Housing Ombudsman's Complaint Handling Code.

Complaint Handling Code

Click the button below to view our complaint Handling Code.


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